Terms And Conditions
Group classes for Adults and Minors
i) Membership is not necessary to enrol in a course.
ii) Students must enrol for an entire course.
iii) Adult Courses are for students of 18 years and above unless otherwise indicated. Students aged between 16 and 17 years may be able to join an adult class. If a student under 18 wishes to join a group class for adults, the student must apply in writing to the director. The director reserves the right to accept or refuse the application.
iv) All fees must be paid at time of registration. Pro-rata payment is not available for beginners' levels (A1 and A2 levels) and is only available at the discretion of the director once a group class has reached at least 6 full paying students. All pro-rata requests must be made in writing to the director
v) No refund, under any circumstances, will be given to any student who withdraws less than 5 working days before the commencement of a course.
vi) If a student withdraws at least 5 working days before the beginning of a course, the full amount minus 10% of the course fee will be refunded. Refund requests must be made in writing and received at least 5 working days before the beginning of the course.
vii) No refund, transfer or credit, under any circumstances, will be given should a student fail to attend every class or leave before the end of the term.
viii) Please note that group class fees cannot be transferred towards private lesson fees and vice versa.
ix) Regular attendance is essential to the learning process. If you miss a class you may be able to attend during the same week a similar class level, only if there are places left in that class, please contact reception to organise this.
x) Alliance Française de Brisbane reserves the right to re-arrange or to cancel classes if a minimum of students is not reached at anytime.
xi) If a class is cancelled by Alliance Française de Brisbane, students can transfer to another class in the current term or be fully refunded
xii) To ensure that Alliance Française de Brisbane delivers the best quality in teaching, the Alliance Française de Brisbane reserves the right to redirect a student to another class level, at any time, if the student’s level does not match the rest of the class.
xiii) Course fee concessions are available to members (member discount) and to members who re-enrol from the previous term by the early bird deadline or to full time tertiary students or to pensioners or to consecutive members of the same family. Please note that concessions cannot be cumulated for the same student. Family concession is applied to the course with the lower fee.
Details of discounts for group classes are as follow:
Alliance Française members receive 5% discount on their course fees
Re-enrolling Alliance Française members from one term to the next receive 10% discount if they re-enrol by the early deadline
Students who enrol in two regular courses or two regular workshops within the same term will receive 20% on the course with the lowest fee. This only applies to specific courses. Please ensure to check with us which courses are available for this specific discount.
Consecutive family members who enrol in a course receive 5% discount (on the lowest fee).
Discounts are not cumulative.
Membership and events
i) Membership is valid for one year from the day of purchase.
ii) AF Brisbane’s membership is only valid at the Alliance française de Brisbane and cannot be transferred to another Alliance.
iii) Membership is not transferable.
iv) Membership types are Single or Family.
v) Family membership is for couples and their children who are under 18 years only.
vi) AF Members receive discount to AF courses, activities and products. The Alliance française de Brisbane reserves the right to change the discounts and their availability at anytime.
vii) AF Members who renew their membership by or on the expiry date are entitled to a discount on the renewed membership.
viii) It is the Members’ responsibility to renew their membership on time. Alliance is not required to send a renewal reminder.
ix) Alliance Française de Brisbane membership or tickets for events and activities are non-refundable and not-exchangeable; cancellations will not be reimbursed under any circumstances.
Payment policy: Students must specify the amount of hours they wish to commit to and pay for them up front. Purchased hours must be used within 6 months of the date of purchase.
Cancellation: We require at least 24-hour notice of cancellation in writing by email to firstname.lastname@example.org and to the tutor. Students who fail to attend or to cancel 24 hours in advance will be charged the full amount. Monday classes must be cancelled by Friday 5.00 pm or the full amount will be charged for all the hour(s) scheduled on that day.
Private classes start and finish on the agreed time between tutor and student. If a student arrives late to a private lesson, the tutor may not be able to teach longer than the initial agreed time. If a student is running late, we appreciate a courtesy call.
We ask that parents, and not children nor teenagers, liaise with the tutor to schedule lessons.
If a student wishes to withdraw from private tuition altogether, the remaining hours are re-calculated according to their price range. The remaining tuition fees, minus 10% administration charge, can be refunded.
The Alliance Francaise de Brisbane reserves the right to change or alter these terms and conditions anytime.
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